EncoreCRM

The platform

The DJ & MC booking command centre.

One event command centre for working DJs and MCs. Quotes, agreements and booking fee tracking on the workspace side; a branded client portal for review, agreement acceptance and event-type-aware planning on the other — with the Encore Music Assistant bringing intelligent moment-by-moment music suggestions to Professional and above. Both views of the same booking, from enquiry to event day.

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Your DJ command centre

Bookings, clients and admin — in one place.

One booking record per event — quote, agreement, booking fee, balance, client planning and event-day readiness in a single organised view. No more reconstructing the booking from WhatsApp threads, PDFs and memory the week of the gig.

Overview

Good morning, Marcus

Demo workspace

Upcoming bookings

12

Next 30 days

Quotes pending

5

Awaiting response

Booking fees due

3

R 42,000 outstanding

Balances due

4

R 168,500 outstanding

Booking status

9 of 12 bookings on track

3 need attention

  • Send quote — Kirsty & Johandre

    Wedding · 14 Mar

  • Agreement awaiting signature — Algoa Awards

    Corporate · 28 Mar

  • Booking fee outstanding — Emma 21st

    Private · due in 4 days

  • Planning form not started — The Plantation

    Wedding · 12 Apr

Upcoming bookings

  • Sat 14 Mar

    Kirsty & Johandre Wedding

    La Colline, Franschhoek

  • Thu 19 Mar

    Algoa Business Awards — final brief

    Boardwalk Hotel, Gqeberha

  • Sat 28 Mar

    Algoa Business Awards

    Boardwalk Hotel, Gqeberha

Recent activity

Live

  • Payment recorded · R 8,500

    Kirsty & Johandre · 12 min ago

  • Agreement sent

    Algoa Business Awards · 1 hr ago

  • Quote sent · R 12,400

    Emma 21st · today

  • Planning completed

    Hartman Wedding · yesterday

The difference

Know what needs your attention.

Most CRMs hand you a list of buttons and expect you to figure out the next move. EncoreCRM guides you through it.

Workflow Health

Where am I?

Every booking shows at a glance whether it's on track, needs attention, or requires action. No more wondering which event is silently slipping.

  • On track
  • Needs attention
  • Action required

Smart Actions

What should I do next?

The system surfaces the right next step for each booking — so the workflow moves forward without you holding it all in your head.

  • Send agreement
  • Record booking fee
  • Complete planning
  • Follow up on quote

The client experience

A smoother client journey.

In the browser-first Client Portal, clients review their event, accept their agreement, complete planning details, share playlist links and upload documents in one calm space. Planning is event-type-aware, so a corporate booking or an MC-only event doesn’t inherit a wedding form — the client only sees what’s relevant to their event.

The workflow

From enquiry to event day.

  1. Step 01

    Enquiry

    Capture the booking via the public enquiry form, straight into the workspace inbox.

  2. Step 02

    Convert to booking

    Turn the enquiry into a structured booking with client and event details pre-filled.

  3. Step 03

    Services & pricing

    Pick a package, add travel and discounts, and snapshot inclusions to the booking.

  4. Step 04

    Quote

    Prepare a branded PDF quote with consistent numbering and your terms.

  5. Step 05

    Agreement

    Move the agreement through sent, accepted and signed — with an owner-only unlock for corrections.

  6. Step 06

    Booking fee

    Record the booking fee and watch the status summary confirm the date is secured.

  7. Step 07

    Planning

    Complete planning without scattered WhatsApps.

  8. Step 08

    Event day

    Arrive prepared with everything you agreed in one organised view.

Local by design

Built for South African DJs & MCs.

Priced in ZAR. Real SA DJ and MC workflows — weddings, corporate events, birthdays and private functions — shaped by a working DJ and MC who lives the same booking pressure every weekend.

Product scope

What's inside EncoreCRM.

Live in the DJ Workspace now
  • Public enquiry capture
  • Website Tools — availability, enquiry & lead widgets
  • Availability Insights (checks, conversions, drop-off)
  • Enquiry inbox
  • Convert enquiry to booking
  • Event command centre
  • Event-level Client Emails (Email Client menu)
  • Client records
  • Services & pricing summary
  • Package inclusions
  • Service catalogue on public enquiry widgets
  • Branded PDF quotes
  • Agreement status workflow
  • Agreements with protected terms
  • Booking fee tracking
  • Booking secured summary
  • Equipment tab & print equipment list
  • Profile photos across workspace & portal
  • External calendar overlay
  • Workflow Health
  • Smart Actions
  • Recent Activity
  • In-app Feedback centre
  • What's New panel
  • Encore Music Assistant — intelligent music & moment suggestions
In the Client Portal
  • Client Portal — event overview, planning, documents
  • Electronic agreement acceptance (client side, in Portal)
  • DJ countersign & signed agreement status
  • Client planning workflow
  • Playlist links
  • Document uploads
Planned next
  • Electronic quote acceptance
  • Multi-operator scheduling
  • Manual workflow helpers and clearer next-step guidance
  • In-portal messaging & meeting scheduling

Ready to build a calmer DJ business workflow?

New workspaces are opened through a Guided Consultation so setup matches how you actually work.

Also see: Pricing · Client Portal

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